Terms of Service
DRAFT - this document is placeholder text and is not legal advice. It will be finalised before production launch.
These Terms of Service ("Terms") govern your access to and use of HeyPost ("HeyPost", "we", "us"), a social-media scheduling, publishing, analytics, and inbox tool. By creating an account or using HeyPost, you agree to these Terms.
1. The service
HeyPost lets you connect social-media accounts you control, schedule and publish posts, read engagement (comments, mentions, replies) into a unified inbox, and view analytics. You retain ownership of the content you submit. HeyPost acts only on your behalf, at your direction, through the official APIs of the platforms you connect.
2. Eligibility and accounts
You must be at least 16 years old (or the minimum age required to use the connected platforms, whichever is higher) and have the legal authority to agree to these Terms. You are responsible for keeping your account credentials secure and for all activity under your account.
3. Acceptable use
- You will only connect social-media accounts that you own or are explicitly authorised to manage.
- You will comply with the terms and policies of every platform you connect, including each platform's developer/API terms.
- You will not use HeyPost to publish unlawful, infringing, harassing, misleading, or spam content; to impersonate others; or to violate anyone's rights.
- You will not attempt to reverse-engineer, overload, or disrupt HeyPost's infrastructure, or access it by means other than the interfaces we provide.
4. Credits and paid plans
Some operations consume metered credits. Free accounts receive a recurring monthly grant; paid plans grant additional credits and remove per-resource limits. Credits have no monetary value and unused grants expire at the end of their cycle. Refunds, if any, are governed by the refund policy attached to your plan and by the payment provider's own terms.
5. Third-party platforms
HeyPost exchanges data with third-party social platforms only to carry out the actions you initiate. We are not responsible for the acts, omissions, or terms of those platforms, and your use of each platform remains subject to its own terms.
6. Intellectual property
We retain all rights in the HeyPost software, branding, and documentation. Nothing in these Terms grants you any right to use HeyPost's trademarks, source code, or proprietary technology except as required to use the service for its intended purpose.
7. Limitations
HeyPost is provided "as is" and "as available". To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for loss of profits, data, or availability, arising out of or in connection with your use of the service. Our aggregate liability for any claim is limited to the amount you paid us in the three months preceding the event giving rise to the claim.
8. Suspension and termination
You may stop using HeyPost and request account deletion at any time by contacting us at the address below. We may suspend or terminate access if you breach these Terms or if required to protect the service or other users. Upon termination, your stored content and connected-account tokens will be removed in accordance with our Privacy Policy.
9. Account deletion
You can disconnect any connected social account at any time, which revokes and removes its stored tokens. To request full deletion of your HeyPost account and associated data, contact us at the address below and we will process the request within a reasonable period. See our Privacy Policy for what data is retained and for how long.
10. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated through the service or by email. Continued use after the effective date constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms can be sent todmitry@1teamsoftware.com.